Shop Policy regarding Appointments, Deposits, Touch Ups & Merchandise Sales
~Every appointment at Sarenity Tattoo requires a NON-REFUNDABLE deposit.
~A minimum of Fifty dollars($50.00)or up to Fifty percent of the appointment cost.
~The deposit comes off the price of the tattoo session.
~Deposits can be made in person or over the phone.
~We accept Cash, Mastercard, Visa and Discover cards.
~Transferring a deposit from one client to another is not allowed.
~We do NOT accept checks.
~We will transfer a deposit one single time in case of a scheduling obstruction ONLY with forty-eight(48) hours notice PRIOR to the appointment time. Only with that notice can we transfer your deposit to another day.
~If you have any reason why you wouldn't be able to make your appointment or are going to be late please contact us immediately.
~Even if within the forty-eight hour transfer notice. Any amount of notice that you won't be able to make your appointment is greatly appreciated.
~Deposits are Non-Refundable. As well as saving your spot for the particular day and time, the deposit also covers unseen costs in your tattoo preparation. This may include ordering specific supplies and/or spending time researching and preparing your project during the artists' off hours. For these reasons deposits are 100% NON-REFUNDABLE. Thank you for understanding that our time is just as valuable to us as your tattoo is to you.
Appointment Requirements & Recommendations:
~All appointments must be booked in person, over the phone or by email to the artist directly.
~All clients must have a valid form of Identification to be tattooed or pierced.
~Clients are expected to maintain a professional manner when receiving their work. Clients are encouraged to take all appropriate steps to ensure the artist can work uninterrupted on their tattoo. Tattooing is very stressful and can be much harder to perform if the client is not able to sit still or must take breaks to handle calls, texts and other personal business.
~We allow only one visitor to accompany the client while the procedure is being performed.
~Clients are encouraged to arrive 15 minutes early for their set appointment time to complete paperwork and payment prior to receiving the tattoo.
~Clients who are late for their appointment for any reason will not receive a reduced rate for their work, which means if you are late the time/cost starts when your appointment time starts, not when you arrive. You will be charged the full rate for the session even if the work is not completed during the scheduled time.
~Appointment times my vary depending on unforeseen circumstances. Examples of unforeseen circumstances may include but are not limited to: clients who pass out/faint during procedures and require extra attention and time for their appointment. Traffic accidents or conditions that my interfere with commutes. Technical or equipment malfunctions prior or during a procedure, design placement issues or client changing ideas and placements at the last minute, etc.
Procedures on minors:
All procedures on minors are subject to approval by the performing artist. All minor procedures require the following documents: Photo I.D. for the parent/guardian of the minor, a photo I.D. for the minor. A school ID or current yearbook is acceptable. And finally the parent/ guardian must present a birth certificate for the minor. If remarriage/name change occurs, bring supporting documents. We are required by law to retain copies of these documents. Parents/guardians must accompany the minor at all times while in the facility. The parent/guardian MUST be present during the procedure.
We have a shop minimum of $60 for all tattooing.
Each artist prices tattoos differently. Some artists choose to work by the hour while others will do a session/piece rate. Ask your artist how they prefer to charge for their service. Discuss your idea with your artist to get an estimate on tattoos that will take multiple hours or sittings to complete.
We offer free touch-ups if needed on all of our tattoos with the exception of certain body area locations that are known to be areas that do not heal easily or retain the pigment. Fingers/hands, toes/sides of feet, Face/head, ears and lips are examples of common areas that are more difficult to heal or retain the pigments. Such areas will be subject to a minimum touch up fee as determined by the artist performing the work. Touch-ups are only free when a portion of the tattoo did not heal as intended resulting in a lose of ink or clarity/definition in the tattoo. If a tattoo heals as expected without complications and the client wants to add more layers/details/definition/elements to the tattoo a new charge will be applied. Most artists are very passionate about their work and will do their best to make sure every client is 100% satisfied with their tattoo.
The sale of any merchandise such as Body jewelry, clothing & Apparel, Art and any other store merchandise is non returnable and non refundable. All products/ art/crafts/merchandise is sold in AS-IS Condition. The customer is solely responsible for examining the condition of any of these products prior to purchase.
Frequently Asked Questions & Advice
Q: Do you take walk-in appointments?
A: We do offer walk-in appointments daily. There may be extended wait times depending on how many walk-ins we have had or the complexity of the artwork. Many of our artists are booked several weeks/months in advance so making an appointment is recommended. Especially if your intending to get your tattoo on a specific day/time or from a specific artist.
Q: What do I need to make an appointment?
A: First you'll want to browse our portfolios and find and artist who matches the style of the tattoo your looking to get. Second, call or stop in and consult with the artist directly, leaving a deposit will ensure your time is booked and will let the artist know you are serious about your tattoo, and serious about their time. third, Make sure you bring your I.D., show up on time or early and be physically and mentally prepared for the coming procedure.
Q: Can I get any artwork I want tattooed?
A: Although we greatly appreciate self expression we do reserve the right to refuse certain artwork based on either personal conflicting beliefs or level of design quality. Our artists prefer to create original compositions or designs based on our clients ideas.
Q: Does it cost anything to have my design drawn/prepared?
A: There is no charge for artwork as long as an appointment is set and a deposit is left. Our artists also offer to prepare artwork for your future tattoos. For this they will charge a drawing fee. Some artists have their own fees for pre-drawn tattoos. Inquire to your artist for their policy
Q: I'm a minor! What do I need to get a procedure done?
A: Bring your parent or guardian with you. We require ID for both the parent and minor. We also require the minors birth certificate.
Q: Is my deposit applied to the price of the tattoo?
A: Yes, once the appointment day arrives and you are present the deposit will be applied to the final price of the tattoo.
Q: Will you reproduce another persons tattoo or mine?
A: No, we do not steal or copy anyone's original tattoo. Some designs are meant for reproduction ie: Anchors, infinity signs, feathers, birds etc. These concepts can be reproduced but our artists will take the time to redraw the design and make it customized for your personal tattoo. Please don't ask us to directly reproduce someone else's original tattoo designs. We will not do it.
Q: Do you do all white tattoos?
A: Working strictly with white ink can have an unpredictable outcome, sometimes looking great and other times looking scarred or off-white once healed. We DO offer this type of tattooing, however we do NOT offer free touch-ups on all white tattoos or any other tattooing where proper healing or retaining pigments can not be guaranteed.
Q: Can I bring my child(ren) to my appointment?
A: No, a tattoo shop is a dangerous environment for a young child. You may bring another adult to watch your child in our lobby, however there are many people trying to deal with painful procedures in our shop. If your children are too rowdy or loud/distracting they will have to be taken elsewhere while they wait for your appointment to finish. There are several seating/play areas in the mall for them to wait. It is recommended to come alone or with one adult friend/spouse for your appointment. Minors are not allowed to sit with you during procedures.
Q: Should I bring a book/Ipod/tablet/ect.?
A: Yes, we encourage our clients to bring anything they might need to relax throughout the procedure. Please bring headphones or ear buds. Personal speakers/radios will not be allowed.
Q: What do I need for my appointment?
A: You will need a valid photo I. D. Card or a Drivers License and your appointment card given to you by your artist when you booked your time.
Q: What if I change my idea before my appointment?
A: Even though you took the time to reserve a spot, presenting the artist with last minutes changes can require additional drawing time. Which cuts into the available tattoo time. This can add costs and time to the entire project. It is best to have all ideas final prior to booking the appointment.